Bank of America Financial Center at 240 North Randall Road, Lake in the Hills, Illinois.

What happened to the previous manager? Every time I walked in the bank before I would be greeted and asked to be helped. Now, you walk in and nobody even sees you. You asked to be helped, they tell you that only the manager can help. The manager has no customers and he is in one of the offices. I waited 10 min. and the manager wasn't available to help, so I left. I came back the following week. The same story. Nobody even sees that you walk in. I'm sitting down and I wait for somebody to come and help me and the staff just walks by you. They don't even ask if you need help. I'm very disappointed with this location. Very poor customer service.